Terms and Conditions
Access
We aim to provide the highest quality of service possible. To protect ourselves and our customers we ask that you read out terms and conditions prior to making a booking.
We request that customers that do not have their own driveway, make available, a parking space within a few car lengths of their property, on the correct side of the road. If this is not possible, please advise us at time of booking, this will enable us to arrange for portable machinery to be used.
No shows
Should the customer not be at home or have failed to make arrangements for us to access the items to be worked upon at the time and date booked a charge of £70.00 may be made and be payable by the customer.
Cancellations
A cancellation period of at least 24 hours is required. A charge of £70.00 may be made and be payable by the customer.
Electricity / Water
The customer shall provide free of charge, any electricity or water that may be required to carry out the works.