Bourne Valley Cleaning Services
  
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Quality Policy   Quality Control   Health & Safety

Aim
To achieve and maintain a high standard of cleanliness by operating controls which will result in consistent services throughout the life of the contract.

Quality Assurance
We believe it is our responsibility to check and record the quality of service we provide to you. It is our policy to operate a control system specifically designed to meet the requirements of your specification and premises.

This system will be designed prior to commencement of the contract. Each item on the specification will be inspected in each area and awarded points from 1 to 10. A score of 7 or below would not be considered acceptable.

This ensures that prompt action is taken when necessary.

These inspections will be undertaken by the supervisor on a random selection of zone areas within the contract on a daily basis.

In addition, independent random check inspections using the same system will be carried out by the manager.

Service inspections are a control for consistency of service. Hence all staff are motivated towards achieving and maintaining higher standards.



Bourne Valley Cleaning Services,
72 Bourneside Road, Addlestone, Surrey, KT15 2JB.
Tel: 01932 859814, Fax: 01932 859812, Email:
 

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